FEMA is taking extra steps to make sure those who are affected by Hurricane Ian get the help they need. They created response centers in communities in need, but now, representatives are going door to door to help residents fill out their applications.

Seeking neighborhoods most affected by Hurricane Ian, FEMA representatives stumble upon Stella Sutton’s front doorstep. When she heard a knock on the door, she thought it may have been someone a little different.

“I was hoping it was the inspector. We’ve been waiting to hear, but it’s still pending.”

But FEMA reps could answer all her questions about her pending application. They let her know why she wasn’t able to attach photos of the damage and gave her some peace of mind that now she’s just having to wait for an inspector.

It took a weight off her shoulders, especially looking back on what her neighborhood once was.

Her damage, thankfully, was minimal. But FEMA encourages everyone to apply even if their house wasn’t completely under water.

While they are happy to answer questions that come up, they’re hoping to register people right at their door.

Even though there are many ways to apply, some people might not have time to go online or head to a disaster recovery center.

Even though these knocks on the door might be unexpected, the goal is to make sure everyone has the resources they need, especially after a heart wrenching time.

If a FEMA representative doesn’t make it out to your neighborhood, we have instructions on the many other ways to apply online and in our Spectrum News App.